Product Sample Tracking

Functional personas

Narratives and task maps

Scenario illustrations

Sample requesting (mockup)

Sample allocation sketch

Sample forecasting sketch

Target distribution (mockup)

Interactive diagram (mockup)

Sample tracking (mockup)

Demand/supply forecasting (mockup)

Mobile sample requesting

Mobile order tracking

How do you efficiently and effectively manage thousands of product samples requested, fulfilled, and tracked across the globe? What's more, how do you predict the future demand for samples and ensure their timely production? One system facilitates the requesting, processing, and tracking of samples. The other facilitates the allocation of samples and forecasting of future demand.

Role: Senior UX Designer at Amplified (formerly known as Empirical Research and Design)

Contributions

Synthesis of existing research
Persona development
Goal and task mapping
Narrative scenario illustration
Interaction design
Medium-fidelity mockups

Visual design by Hiroshi Watanabe